HITS
RingTime
Legal

Terms of Service

Last updated: 2026-05-14Legal review pending

These Terms of Service (“Terms”) form a binding agreement between you and RingTime, Inc. (“RingTime”, “we”, “us”) and govern your access to and use of The HITS App, the website at thehitsapp.info, and any related services (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms.

1. Acceptance & eligibility

You must be at least 13 years old (16 in the EEA) to use the Service. If you are using the Service on behalf of an organization (for example a barn, sponsor, or vendor), you represent that you have authority to bind that organization, and “you” refers to both you personally and that organization.

2. License to use the Service

Subject to your compliance with these Terms, RingTime grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use, or — if you are a competitor, vendor or sponsor — for the legitimate operation of your participation in a HITS event.

3. Accounts

You are responsible for safeguarding your credentials and for all activity on your account. Notify us immediately at security@thehitsapp.info if you believe your account has been compromised.

4. Prohibited conduct

You agree not to:

  • reverse engineer, decompile or attempt to extract source code, except to the extent permitted by law;
  • use the Service to violate any law or third-party right (including IP, privacy and publicity rights);
  • scrape, crawl, harvest, mine or otherwise extract data from the Service without our prior written consent;
  • introduce malware, viruses, or any code intended to disrupt the Service;
  • attempt to gain unauthorized access to any system, account or data;
  • impersonate another person or misrepresent affiliation with HITS, RingTime, USEF, USHJA or any other body;
  • resell, sublicense or commercially exploit the Service without a separate written agreement with us;
  • use the Service to send spam or unsolicited communications.

5. User content

You retain ownership of content you submit (for example, profile data, orders, support messages). You grant RingTime a worldwide, royalty-free license to host, store, reproduce, modify and display such content solely to operate, secure and improve the Service. You represent that you have the rights necessary to grant that license and that your content does not infringe any third-party right.

6. Intellectual property

The Service — including software, design, trademarks, and all underlying intellectual property — is owned by RingTime and its licensors and is protected by US and international copyright, trademark and other laws. “HITS” and the HITS logos are trademarks of HITS Shows, LLC, used under license. “RingTime” is a trademark of RingTime, Inc. Nothing in these Terms transfers any ownership of the Service to you.

7. Third-party services

The Service integrates with third-party services (payment processors, push-notification providers, map tile providers, etc.). Your use of those services is governed by their respective terms; we are not responsible for third-party content or conduct.

8. Purchases & fees

Orders placed through the Service for food, merchandise or other goods are fulfilled by the on-site vendor or HITS directly. Payment is processed by our third-party payment processor (Stripe). Prices, taxes and applicable fees are shown at checkout. Refunds, returns and exchanges are subject to the vendor's policy and applicable consumer-protection law.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF SHOW SCHEDULES, RESULTS, RING ASSIGNMENTS OR OTHER CONTENT PUBLISHED THROUGH THE SERVICE. SHOW MANAGEMENT MAY MODIFY OR CANCEL SCHEDULES AND CLASSES AT ANY TIME. ALWAYS CONFIRM CRITICAL INFORMATION WITH SHOW OFFICIALS ON-SITE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL RINGTIME OR ITS AFFILIATES, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE. RINGTIME'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify and hold harmless RingTime, HITS Shows, LLC, and their respective officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service, (b) your breach of these Terms, or (c) your violation of any law or third-party right.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, including for violation of these Terms, suspected fraud or abuse, or to comply with law. You may stop using the Service and delete your account at any time. Sections 5–11, 13 and 14 survive termination.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Flag for V — confirm jurisdiction If RingTime, Inc. is ultimately incorporated outside Delaware (e.g. New York), update this section accordingly.

14. Dispute resolution & binding arbitration

Please read this section carefully — it affects your rights.

Any dispute, claim or controversy arising out of or relating to these Terms or the Service that is not resolved through good-faith negotiation within thirty (30) days of written notice will be resolved by binding, individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The seat of arbitration will be Wilmington, Delaware. Each party will bear its own costs except as the arbitrator otherwise orders. The arbitrator's award may be entered in any court of competent jurisdiction.

Small-claims carve-out. Either party may bring an individual action in small-claims court for disputes within that court's jurisdiction.

Class-action waiver. You and RingTime agree that each may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class or representative proceeding.

Right to opt out. You may opt out of this arbitration agreement by emailing legal@thehitsapp.info within 30 days of first accepting these Terms; include your name, email and a statement that you wish to opt out of arbitration.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms at this URL and update the “Last updated” date. Material changes will be communicated in-app or by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

16. Miscellaneous

These Terms, together with the Privacy Policy, constitute the entire agreement between you and RingTime regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right or provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, financing or sale of assets. Notices to RingTime should be sent to legal@thehitsapp.info.